Improve Profitability and Efficiency and Provide a World-Class Customer Experience

Today’s rapidly changing High-Tech landscape means that manufacturers need to understand evolving business needs and deliver on customer expectations. With connected technology, businesses can anticipate customer needs and respond before the competition with proactive field service. Also, rich data on asset usage and performance from connected devices helps create better product and service offerings. By using ServiceMax, technicians can delight their customers and operate more efficiently.

High-Tech companies run on ServiceMax because we deliver gains in:


Deliver higher first time fix rates by scheduling the best technician with the right equipment


Increase field service revenue with real-time contract and parts information


Improve customer experience with 360 degree customer, history and equipment visibility


Provide mobile tools that help technicians exceed customer expectations

Industry Expertise

  • AV & Entertainment
  • Chips & Networks
  • Electronics
  • Printers & Office Equipment
Sony Professional Solutions improves attachment rate and exceeds customer expectations.
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Leading High-Tech Companies Rely on ServiceMax

Kodak Alaris
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